Privacy Policy – 1LoveShop

Last updated: 01-04-2024

Your privacy is important to us. This Privacy Policy explains how 1LoveShop collects, uses, and protects your personal data when you visit our website or make a purchase. By using our site [https://www.1loveshop.com], you agree to the terms outlined below.

1. What Personal Data We Collect

We collect personal data that you provide directly to us when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact our support team

This may include:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order history

  • IP address and device/browser data

2. How We Use Your Data

We use your personal data to:

  • Process and ship your orders

  • Send order confirmations and tracking updates

  • Provide customer support

  • Improve our website and user experience

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

If you opt in, we may also use your email address to send promotional updates. You can unsubscribe at any time.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your data:

  • Performance of a contract (e.g. fulfilling your order)

  • Consent (e.g. for marketing communications)

  • Legal obligation (e.g. maintaining transaction records)

  • Legitimate interests (e.g. fraud prevention, service improvement)

4. How We Store and Protect Your Data

Your data is stored on secure servers and protected by industry-standard encryption and access controls. We take all reasonable steps to prevent loss, misuse, or unauthorized access.

We retain your data only as long as necessary to fulfill the purposes listed above, unless a longer retention period is required by law.

5. Sharing Your Data

We do not sell or rent your data. We may share limited data with trusted third parties who help us operate our business, including:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping partners

  • IT service providers

  • Legal and compliance partners (when required by law)

These partners are contractually obligated to protect your data and use it only for the services they provide on our behalf.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. For details, please see our separate Cookie Policy.

7. Your Rights Under GDPR

As a user in the EU, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with your local Data Protection Authority

To exercise your rights, contact us via email at: [email protected]

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of our website after changes are published constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about how we handle your personal data, contact us at:

Email: [email protected]